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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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kelly wilburn

February 7, 2024

1  out of  5
rating by kelly wilburn
"I had a very strange conversation with a young lady who was confused about what a zip code was and called me asking me for all of my information including my address so I tell her my zip code and she said, "What are those numbers for??"I was then called by some older woman who gave me an outrageous qoate for car insurance! Called around and found a much better rate with a different company!"
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Bob Pursley

November 3, 2021

5  out of  5
rating by Bob Pursley
"Have been state farm for many years now but today reminded me why. Any time i have had any issues or needed to make a claim the team at the Vicki Bushnell office in Twin Lakes have always made sure to help out in a professional and timely manner. I usually work with Ashley and today was no different. She was not only helpful as always but went above and beyond to make the claim process smooth, quick and hassle free. Her help definitely made a bad situation much easier to get through."
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Desirae Dillard

August 24, 2021

5  out of  5
rating by Desirae Dillard
"Everyone is always so helpful and friendly. When I first got my license, they explained everything to me really well so I understand my insurance plans"
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Terrie Nelson

September 20, 2019

5  out of  5
rating by Terrie Nelson
"Awesome people to work with they... I love the one on one and they make you feel like family ..thank you again (Ashley) for helping me this morning 💕"
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Joseph Briestansky

August 18, 2019

5  out of  5
rating by Joseph Briestansky
"Amazing"
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juyfjgf jhgfjugf

February 13, 2019

5  out of  5
rating by juyfjgf jhgfjugf
"THE BEST INSURANCE AGENT I EVER HAD,I WAS IN A PRETTY BAD ACCIDENT,FROM START TO FINISH THEY WERE RIGHT BY MY SIDE,SHE HELPED ME WITH THE TOTALED TRUCK AND HELP GET A NEW TRUCK (STATE FARM BANK) I HAD BAD EXPERIENCE WITH INSURANCE CO IN THE PAST, I AM GREAT FULL TO VICKIE AND STATE FARM"
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Angene Rohm

September 15, 2018

5  out of  5
rating by Angene Rohm
"Always willing to go the extra mile. Was such a help after mmymyy"
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Jim Coin

July 3, 2018

5  out of  5
rating by Jim Coin
"I have had my ins. With Vickie Bushnell and her team for many years . Her Professionalism is out standing keeps me updated on my polices and saves me money with the current changes that occur. I would recommend her and her team all ways. She even makes house calls if the need arises."
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The Dorgan's Ya

July 21, 2017

1  out of  5
rating by The Dorgan's Ya
"We have had State Farm Insurance for over 10 years. Rental, vehicle, life and now homeowners. We bought our first home and moved to Wi. We had to switch agents. This agents office is terrible. They will wait 2-3 days before returning calls if they ever actually do, most of the time I have to call over and over before they actually answer and then they pretend then never got any of my messages. The young girls have zero knowledge of their jobs and are hardly ever able to answer any questions without having to "check into it" and call you back. I am switching agents first thing Monday morning."
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Sam G

May 25, 2017

2  out of  5
rating by Sam G
"Vickie Bushnell herself is great but her staff is completely unreliable. They're charging us double this month claiming we never paid last months payment even though we did. We've been dealing with this situation for almost 2 weeks now and not only have they not come up with a solution but now the lady handling it is always conveniently "out of the office" when we call. My husband and I will definitely be switching insurance companies after this"
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Ed Nowicki

May 8, 2017

5  out of  5
rating by Ed Nowicki
"I've been with Vickie Bushnell for a long time, and she and her staff are fantastic. Extremely helpful when my wife was involved in a vehicle collision a few years ago. Friendly, and professional. I highly recommend Vickie to anyone."